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Caracas 1070 Miranda Venezuela
Two years (2) years College Degree / Equivalent. Five (5) years business experience, including two (2) years previous experience in the airline or transportation industry.
Previous supervision / management experience in the service industry strongly preferred. Excellent communication skills written and oral.
Strong human relations skill. Must possess a Valid Drivers License with a good record. Able to travel. MAESTRO certification required.
To plan, direct, and control all operations in the assigned location in a way that provides the maximum service to customers while maintaining a cost effective operation while meeting all company standards. x000D
Selects, trains, supervises, evaluates, and motivates a subordinate staff which includes Service Agent, Sr. Service Agent, Courier / Handler, and Couriers to maintain an efficient and effective operation.
Controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.
Monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort. Ensures compliance with applicable company policies and operating procedures.
Monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.
Ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station.
Coordinates ODA deliveries with outside Ground Agents. Provides subordinates with information on pay, benefits, company policies, practices, and all other Operations and personnel related issues.