Trainer - Collection
Home Credit
HCM
hace 10 horas

JOB DESCRIPTION

  • Understand and apply our standard concept of Consumer Finance collections into local conditions;
  • Lead the training camps and retraining programs of CCC (Collection Call Center)
  • Analyze the weaknesses of CCC Operators and design the Training materials or customize the Training programs;
  • Develop the special training materials if requested;
  • Regularly collect feedback from CCC to analyze the training needs and establishing training plan. Exercises initiatives and judgment in handling routine and confidential materials / enquiries;
  • Build the long term development programs for CCC Operators
  • Contact : Mr. Nguyen Van Khai- HR

    Email : khai.nv homecredit.vn

    Phone : +84 28 3513 6868 ext : 11066

    JOB REQUIREMENTS

  • Experience in training, used to work in consumer finance industry is preferred;
  • Logical thinking;
  • Excellent in public speaking and presentation skills;
  • Excellent in effective communication
  • Excellent in coaching skills;
  • A generic understanding of Information Technology, its capabilities and principles;
  • PC skills (MS Windows, MS Office, etc )
  • COMPENSATION & BENEFITS

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • AON Health Care
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Office hour
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