Senior CRM Credit Card Specialist
Home Credit
HCM
hace 4 días

1. Project management

  • To help CRM Credit Card Manager to develop and implement all Credit Card projects across the company on time and within a dedicated budget
  • To perform Project Implementation Review after 6 months of implemented
  • CRM activities
  • To analyze the sales growth to raise potential room for development
  • To analyze overall growth of (potential) market & to monitor activities of competitors to be ready for market trending and solution (if any)
  • To run cross-sell campaigns on different segments of customers by using different communication channels to maximize the take-up rate
  • To monitor campaigns for cross-selling, usage, retention, analyze the results
  • 2. Credit cards monitoring

  • To drive direct credit cards product sales, usage, retention, to meet approved goals
  • 3. Processes

  • Continuously work on improvement of existing CRM / Credit Card CRM processes and establish new ones as the portfolio of clients and products will grow
  • 4. 3rd party products

  • Assist CRM Credit Card Manager to design and roll-out of 3rd party products sales & activities
  • 5. Reporting & Control

  • Daily monitoring report of sales & customer behaviours to ensure performance as of expectation
  • Other tasks from direct manager
  • Contact : Ms. Thy - HR

    Email : thy.lhb homecredit.vn

    Phone : +84 28 3513 6868 ext : 11076

    JOB REQUIREMENTS

  • At least 2 years of experience in the banking & finance industry
  • Experience with project management proven experience with planning and executing cross-functional projects
  • Experience in the same or similar position (dealing with internal & external partners, understanding product development, marketing)
  • Great understanding in Credit Card Business & Vietnam market
  • Good presentation & negotiation skills
  • Good verbal and written English
  • COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World
  • Chance to Provide Training and Be Trained Onsite at Home Credit in 11 countries.
  • Office hour
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