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What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence.

We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949.

We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence.

We direct and coordinate the international activities conducted in these situations.

Mission of the Finance Division

The mission of the Finance and Administrative division is to enable the ICRC to strengthen its operational capacity and independence to deliver its mandate by innovative and sustainable financial management.

The division has witnessed (and contributed to) substantial changes over the past seven years, characterized by a rapid expansion in ICRC’s humanitarian activities, significant investments in its Information Environment (ERP backbone & Data analytics) and Shared Service Centre(SSC) capabilities.

These internal developments, as well as external trends in donors and compliance requirements have added complexity and continue to have a profound impact on the Finance Division’s mandate / mission, and the way this mandate is delivered.

Under the guiding principle of people and their needs at the centre of the ICRC’s humanitarian action , the Division will embark on a global (i.

e affecting field, HQ and SSC finance services) project geared to

  • Reduce complexity in terms of organization, processes, as well as where & how services are delivered),
  • Render our services more efficient and relevant (and our controls potentially more effective)
  • Leverage and capitalize opportunities provided by technology such as for example mobile accounting and digitalization .
  • Strengthen cohesion of the Finance Division on a global scale, across its organizational layers (Field, Financial Shared Services and Headquarters).
  • Propose a target operating model for the finance function to transform the current finance function into a global corporate finance function
  • Your Role

    Reporting to the CFO (as sponsor of the project), you as the Transformation Manager organise, orchestrate and maintain oversight of all activities carried out inside the Transformation Building Blocks .

    You manage these changes as a project or a set of projects which will impact several finance and administrative functions, supporting the work of the Finance Management Team (which will act as the Steering Committee) to achieve the project objectives, ensuring traction on the multiple deliverables over a time horizon of 2 3 years.

    The project is deemed as high risk and large impact on the finance function.

    Project Management

  • Finalise the project scope and mandate and keep it updated throughout the project
  • Work with the Steering Committee to clearly define the scope of the project and organize related work as multiple projects, with clearly defined expected benefits, deliverables, indicators of success, change management, risk management, and work plans
  • Ensures that any changes in project scope are studied and validated by the committee, after their impact has been weighed against the constraints on scheduling and costs.
  • Organize, prepare conduct, coordinate and report to the Steering Committee on all project and change management activities necessary to achieve the project’s objectives
  • Manages interdependencies within the project and with other organization-wide initiatives, escalating issues and risks to the Steering Committee and ensuring that mitigation actions are undertaken and effectively monitored.
  • Structure and organise the project in deliverables and sequence them
  • Maintain a view over project progress throughout the life of the project
  • Ensure that any changes in scope time or budget are validated by the Steering Committee
  • Maintain a detailed work plan, documenting and managing interdependencies and risks while ensuring that adequate risk mitigation measures are in place and regularly monitored
  • Develop and implement a change management strategy to accompany the changes brought on by the project, including internal communication
  • Engage with finance and other communities impacted by the transformation
  • Ensure the project documentation is organised and kept updated
  • Project Management : Building Block "Target Operating Model"

  • Organize consultations with HQ and field colleagues in the change desing phase of the project (first six months, at least) and use the result of the consultation to develop the desired end state
  • Desing of Target Operating Model (horizontal & vertical), encompassing changes in decision making, information sharing and underlying business process set-
  • up, business case and implementation roadmap

  • Carry out feasibility studies geared at process automation and centralization of back office functions hosted in (sub-
  • structures in the field.

    Project Management : Building Block Business process & financial architecture

  • Based on main processes (such as but not exclusively AP, GL, AR, TR, etc), perform process review, propose optimisation measures to improve efficiency, coordinate implementation
  • Propose for the delegations & Headquarters what tasks / services can be near / offshored from the on site delivery and delivered either on a regional or global basis
  • Design, develop and roll out an organisational model where services are outsourced / retained which best fits the project ambition
  • Establish the list of prerequisites and transformations which are needed to ensure the delivery of the building blocks
  • Identify business processes where automation and integration would contribute to the success of the project
  • Propose processes improvements as well as help the finance function to fully digitalise & digitise, automate and integrate as many of its processes as possible,
  • Define and implement KPIs for measuring service delivery
  • General Duties

  • As a member of the Finance Management Team, you are aware of the division's objectives and activities
  • Ensure that the objectives of the project are met
  • Manage the project team members and external expertise
  • Perform budget preparation & manpower planning
  • Seamless interaction and engagement with Head of units and managers of associated projects as well as staff in both field, SSC and HQ on the deliverables and their experience
  • Understands the three components of the Red Cross / Red Crescent Movement
  • Abides to the security rules at all times and respects and observe the staff regulations of the ICRC at Headquarters
  • The employee may be asked to perform duties and task not covered in this job description as well as to provide support to other departments when necessary
  • ICRC is a humanitarian organization, which works to protect and assist victims of armed conflicts. The post holder's position within the institution requires contacts with outside;
  • he or she therefore conveys a certain image of the ICRC. ICRC expects its employees to behave in appropriate manners at all times and in all places.

    All members of staff should ensure that their attitude corresponds to ICRC principles, both during and after working hours.

    Education and Experience Required

  • University degree
  • Certification in project management is a must, e.g. Project Management Professional (PMP), PRINCE2
  • 12-15 years professional experience
  • At least 5 years' experience in successfully managing small or medium-sized projects
  • Previous organizational transformation experience and / or setting up a Global Shared Services Center is a strong asset
  • Excellent interpersonal skills and capacity for collaborative team work across disciplines
  • Experience in successfully managing and motivating a team.
  • Fluent command of English and French (English essential)
  • Computer proficiency
  • Desired Profiles and Skills

  • Excellent conceptual and organizational skills, robust planning discipline
  • Solid understanding of project management - demonstrated senior-contribution to organizational change
  • Profound & proven experience with business process optimization, including outsourcing / offshoring settings familiarity with finance processes an asset
  • Certification in Change Mangagement is an asset, e.g. PROSCI Practitioner
  • Holistic understanding for the interplay between efficient process design, effective controls and optimized business performance
  • Availability to undertake field missions in places where ICRC operates to gain best understanding of the operational reality as well as to engage with the users and managers of finance services
  • Additional Information

  • Location : Geneva
  • Type of position : Resident
  • Activity rate : 100%
  • Length of assignment : 4 years, extendable
  • Estimated start date : September 2019
  • Application deadline : Sunday, 9th June 2019
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