We are Amazon; we pioneer.
Since opening in 1995, we’ve been pushing the boundaries of possible further and further.
We’re also working to become Earth’s most customer-centric company, where anyone can find, discover and buy anything they desire.
With your help, we can keep on working smart and continue delighting our customers.
Amazon has immediate openings as IT Manager in our Fulfilment Centres located in : Kojetin, Dobroviz, Chomutov.
We’re seeking a driven IT Manager to join our Fulfillment & Operations IT team : a talented bunch of computer, software and hardware experts, who keep our busy Fulfillment Centers running.
These facilities are 24 / 7 production environments, where we manage and coordinate our huge, fast-moving inventory of products.
You will be managing this IT team : together, you will keep your Fulfillment Center running smoothly, by resolving complex hardware, software, server and infrastructure issues.
Key job responsibilities
As you keep an eye on your Fulfillment Center’s IT infrastructure, the extent of your duties will include but not be limited to :
Ensuring that IT maintenance work and troubleshooting is carried out to a high standard and complies with all Amazon polices and guidelines, specifically IT and Health & Safety,
Overseeing the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs),
You’re confident in your IT project management skills : you can coordinate and oversee your team’s projects as they support technical task execution,
You’ll also ensure everyone in your team takes real IT Ownership, ensuring effective reporting while working towards efficient, internal customer satisfaction,
You’ll own the development and management of the IT budget, through its lifecycle,
Ensuring that the IT team is as focused on Amazon’s internal customers as you are, while delivering an outstanding level of service in the process,
You’ll encourage, support and facilitate IT skill development of Fulfillment Center staff,
You’ll manage people, hours and shifts : this will include staff and team scheduling,- Overseeing continuous improvement of all IT team processes and initiatives : you’ll get behind our Fulfillment department continually driving operational excellence,
Coordination of inventory and procurement management, as it relates to the needs and realities of your IT teams and their equipment,
Confident representation of the site and IT Team in local, regional and global meetings.