Process Specialist
Home Credit
hace 5 días

1) Process management :

  • Participate in process review and comment
  • Coordinate with OPS Training team to update changes to relevant teams / departments
  • Participate in company projects to contribute ideas / comments on behalf of Operations
  • 2) Process optimization :

  • Cooperate with relevant departments (such as : BPO, IT, OPS MIS, etc ) to optimize processes for gaining more efficiency and customer satisfaction
  • Come up with proposals for process changes whenever finding any ineffective processes
  • Be responsible for all required changes based on business changes / company projects (such as : updating internal work instruction, bonus scheme, etc )
  • 3) Perform other related duties as required and assigned by OPS Process and QA Manager.

    Contact : Ms. Trang Hoang- HR

    Email : trang.hlp

    Phone : +84 28 3513 6868 ext : 11072

  • Bachelor degree
  • At least 1 years experience in process area
  • Intermediate user in MS Office
  • Presentation skill

  • Extremely Attractive Salary.
  • 13th Salary Fixed and KPI Bonus.
  • AON Health Care.
  • 24 / 7 Accidental Insurance.
  • 100% Social Insurance Pay.
  • Meal Allowance.
  • Yearly Medical Checkup.
  • 15 Annual Leaves.
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World.
  • Chance to Provide Training and Be Trained Onsite at Home Credit in 11 countries.
  • Office hour
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