Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR / HCP / 2017 / 2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR / AI / 2017 / 7 OF 15 August 2017.
Inter-Agency Coordination Officer
Organizational Setting and Work Relationships
The Inter-Agency Coordination Officer is usually located in Country Operations, Multi-Country Offices, Regional Bureaux, Regional Refugee Coordinator s Office or in the Partnership and Coordination Service (PCS) in Headquarters.
S / he plays a crucial role in ensuring UNHCR s approach to partnership and inter-agency processes are consistent, strategic and coherent.
The main aim is to ensure that UNHCR can fulfil its role to support the Government to lead the refugee response, coordinate other actors including development actors at the early stages of a refugee response and support the adherence to UNHCR inter agency commitments in IDP situations.
This should be done in line with UNHCRs Mandate, the Global Compact for Refugees, the IDP policy, and agreed inter-agency commitments.
More specifically, s / he advises the senior management on inter-agency processes and related positioning, coordination, advocacy, information, resource allocation, fundraising, reporting, and communication with government entities, other UN agencies, NGOs, civil society actors, private sector media, other relevant actors.
This requires strong engagement in humanitarian inter-agency processes, as well as knowledge and interaction with regional entities and processes.
The IA Coordination Officer assists senior management with ensuring staff are aware of the humanitarian architecture kept informed and can act in line with ongoing development processes related to the UNDS reform and the 2030 agenda as they impact on UNHCR.
The overall goal of the position is to strengthen and enhance the effectiveness of UNHCR s leadership roles and responses to situations affecting people of concern to UNHCR (refugees, asylum-
seekers, IDPs, stateless persons, returnees, host communities) through an open and transparent partnership approach.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-
functional and managerial competencies and UNHCR s core values of professionalism, integrity and respect for diversity.
Advise and assist senior managers to formulate and communicate UNHCR positions on inter- agency matters, internally and externally, providing briefing notes, talking points and issue papers for relevant discussions in-
house, with partners, including governmental counterparts, UN agencies and NGOs, donors, ExCom and in inter-agency fora.
Promote UNHCR’s policies and linkages within multilateral processes, including humanitarian and development processes as elaborated by the humanitarian working groups, the Inter-
Agency Standing Committee, and the United Nations Sustainable Development Group (UNSDG), as well as in regional and country levels.
Contribute to the effective establishment and maintenance of coordination mechanisms and tools, in line with the refugee coordination model and globally-
agreed arrangements applicable in various situations (refugee-only; mixed refugee-IDPs; refugee and migrant movements), including through the development of joint appeals, regional refugee response plans, regional refugee and migrant response plans, refugee and resilience plans, comprehensive responses.
Ensure these mechanisms (which may include regional coordination mechanisms, country-level multi-sector groups, refugee protection working group, information management) are inclusive and engage with all relevant stakeholders, including government counterparts, civil society (international and national NGOs) and donors.
Where the IASC cluster system is activated, ensure senior management and country operations have the latest information on response strategies, UNHCR s inter -
agency commitments and other relevant data.
In the context of inter-agency appeals, advise senior management on established procedures and best practices.
Maintain frequent formal and informal contacts with his / her counterparts in other organisations.
With support from PCS / DER and senior management, responsible for furthering understanding within UNHCR on inter- agency issues and priorities and inform other staff on policy developments and reform initiatives within the humanitarian sphere, as well as the broader UN and development processes.
This includes updating key staff on the developments within the Inter- Agency frameworks, UN reforms, Global Compact, as well as promoting and stimulating UNHCR’s implementation of key reforms within the humanitarian and development architecture.
Assist senior management and country offices to ensure internal institutional coherence and coordination of actions pursued for a strong refugee coordination system under government leadership where possible, with accompanying planning instruments in the delivery of refugee responses.
Articulate UNHCR s priorities in the inter-agency arena, including the commitment to humanitarian principles.
Where there is lack of clarity as to UNHCR s positions and priorities, identify the issues and bring this to senior management attention.
Support / coordinate evaluations / reviews of coordination systems, including by other agencies.
Maintain close contact with DER (PCS) on emerging issues.
Perform other related duties as required.
For positions in the Regional Bureaux, Multi-Country offices or RRC offices only :
Promote within relevant country operations coordinated approaches to decision making frameworks, especially in regards to humanitarian inter agency processes, but also with a focus on development processes as they impact on UNHCR in the field.
Operationalize UNHCR s inter-agency policies and maintain an inclusive inter-agency regional approach.
Advise UNHCR s senior management on engagement in regional inter-agency processes, including regional Economic Commissions and regional UNSDG, as well as regional fora (ASEAN,IGAD, ECOWAS, etc).
Assist the office to ensure timely preparedness activities across the region / multi-countries, including through participation and where necessary coordination of inter-
agency contingency planning processes.
Liaise with other UN agencies and other inter government agencies and fora at the regional level to find areas of cooperation, joint initiatives and where applicable negotiate joint agreements or work programmes to further protection and assistance for persons of concern.
Where applicable, coordinate the compilation of a regional refugee response plan (in some situations, this could be a regional refugee and migrant response plan or a refugee and resilience plan), as well as its monitoring and the tracking of financial contributions.
In close collaboration with the IM team, ensure efficient and timely circulation of information to stakeholders, including through the production of regular and up-
to-date information, key messages and regional situational analysis.
Ensure effective coordination mechanisms are in place in country operations including through field missions, to safeguard harmonized position and communication between national and regional coordination mechanisms UNHCR leads or is actively engaged in.
Advise field operations on how to facilitate UNHCR s catalytic and convener s role in the context of the Global Compact on Refugees.
Advise field operations on how to engage in UNDAF processes.
Organize regional-level capacity building, as required.
Support the organization of annual regional NGO consultations and facilitate events as required.
Alert the HQ (DER and DESS) on issues related to coordination arrangements interface with development and humanitarian systems.
For positions in the Partnership and Coordination Service only :
Assist in the liaison with other UN agencies and other inter government agencies and fora to find areas of cooperation, joint initiatives and where applicable negotiate joint agreements, letters and MOUs to further refugee protection and assistance as well as agreements for other persons of concern.
Advise the Regional Bureaux, Multi-Country offices, RRC offices and Country operations on inter-agency and coordination matters.
Compile inputs and draft reports or comments for key inter-agency processes, amongst others the Secretary General s report for ECOSOC on humanitarian coordination and UNHCR s self-
report on commitments made at the World Humanitarian Summit.
Assist with UNHCR s participation in the various inter agency initiatives such as the WHS follow-up, IASC products, ECOSOC Humanitarian Segment, in cooperation with other divisions and UNHCR New York.
Draft input and coordinate the input of others into annual reports in the area of partnership and coordination, such as the Global Appeal and Report and into Standing Committee documents.
Carry out field support missions, as required.
Contribute to the compilation of briefing papers, TPs, and data collection on coordination issues and UNHCR s interagency response.
Support the organization of Annual NGO Consultations.
Education & Professional Work Experience
Years of Experience / Degree Level
or 4 years relevant experience with Doctorate degree
Field(s) of Education
Law, Political Science, Economics,
International Relations, Business Administration, Social Science
or other relevant field.
Field(s) of Education marked with an asterisk* are essential)
Certificates and / or Licenses
In future : completion of the IACLP
Certificates and Licenses marked with an asterisk* are essential)
Experience of working in an inter-agency environment at field or Headquarters level.
Experience of liaising with governments and / or the donor community.
Thorough understanding of UNHCR’s protection mandate and core mission.
Thorough understanding of humanitarian coordination processes and recent inter-agency developments related to the IASC and the broader UN.
Inter-agency coordination role.
Drafting joint appeal / refugee response plan / HRP.
Experience with another UN agency or partner.
ER-Inter-Agency Coordination Mechanisms
Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs : Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs : Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs : Knowledge of English and / or UN working language of the duty station if not English.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and / or desirable qualifications relating to the specific operation and / or position.
Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
C001L3 Accountability Level 3
C002L3 Teamwork & Collaboration Level 3
C003L3 Communication Level 3
C004L3 Commitment to Continuous Learning Level 3
C005L3 Client & Result Orientation Level 3
C006L3 Organizational Awareness Level 3
M001L3 Empowering and Building Trust Level 3
M003L3 Judgement and Decision Making Level 3
X001L3 Analytical Thinking Level 3
X005L3 Planning and Organizing Level 3
X008L3 Stakeholder Management Level 3
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Please note that the closing date for vacancies in the September 2019 Compendium is Wednesday 9 October 2019 (midnight Geneva time)