Support Specialist III
San Cristobal
hace 2 días


Utilizes knowledge and skills gained through experience or training to provide advanced administrative support of a function within a unit or department through clerical skills.

Communicates information with internal and external customers and adapts procedures, processes, and techniques to accomplish the requirements of the position.

Serves as a resource to others in the resolution of complex problems and issues.


  • Applies advanced skills and procedures appropriate for the position within assigned functional area.
  • Performs duties and tasks that reflect substantial variety and complexity. Assists others in the resolution of complex problems and issues.
  • Schedules, reports, and tracks information for department.
  • Collects data for preparation of various reports, budgets, and variance analyses.
  • Compiles data for reports and collates into a single report.
  • Assists in preparing, reviewing, or auditing reports.
  • Assists with more complex research and investigation. May prepare analyses of information.
  • May assist in orienting and training lower level employees.
  • May assign and check the work of lower level employees and / or be designated as lead worker.
  • May perform other duties and responsibilities as assigned.


  • Basic office practices, procedures and methods.
  • Basic mathematical calculations.
  • Key internal and / or external contacts to request assistance from or utilize expertise.
  • Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
  • Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.
  • Ability to build solid, effective working relationships with others.
  • Ability to execute instructions and request clarification when necessary.
  • Ability to provide courteous, timely service when addressing customer questions and concerns.
  • Ability to speak clearly and concisely.
  • Ability to convey information clearly and effectively through both formal and informal documents.
  • Ability to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to promote team cohesiveness, cooperation, and effectiveness.
  • Ability to work independently with minimal supervision.

  • HS Diploma.
  • One to three years’ experience
  • Or an equivalent combination of education, training, or experience.
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