Utilizes knowledge and skills gained through experience or training to provide advanced administrative support of a function within a unit or department through clerical skills.
Communicates information with internal and external customers and adapts procedures, processes, and techniques to accomplish the requirements of the position.
Serves as a resource to others in the resolution of complex problems and issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Applies advanced skills and procedures appropriate for the position within assigned functional area.
Performs duties and tasks that reflect substantial variety and complexity. Assists others in the resolution of complex problems and issues.
Schedules, reports, and tracks information for department.
Collects data for preparation of various reports, budgets, and variance analyses.
Compiles data for reports and collates into a single report.
Assists in preparing, reviewing, or auditing reports.
Assists with more complex research and investigation. May prepare analyses of information.
May assist in orienting and training lower level employees.
May assign and check the work of lower level employees and / or be designated as lead worker.
May perform other duties and responsibilities as assigned.
Basic office practices, procedures and methods.
Basic mathematical calculations.
Key internal and / or external contacts to request assistance from or utilize expertise.
Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.
Ability to build solid, effective working relationships with others.
Ability to execute instructions and request clarification when necessary.
Ability to provide courteous, timely service when addressing customer questions and concerns.
Ability to speak clearly and concisely.
Ability to convey information clearly and effectively through both formal and informal documents.
Ability to constructively work under stress and pressure when faced with high workloads and deadlines.
Ability to plan, organize and coordinate work assignments.
Ability to promote team cohesiveness, cooperation, and effectiveness.
Ability to work independently with minimal supervision.
EDUCATION & EXPERIENCE REQUIREMENTS
One to three years’ experience
Or an equivalent combination of education, training, or experience.