At IBM Venezuela, we are looking for a Service Availability Manager.
What are you going to do?
Serve as a point of contact between the Client and the technical teams
Support to the DPE (Delivery Project Executive) in the Management of Service Levels and deliverable services
Support to the DPE in the management of contract costs
Manage and respond to the requirements, requests and projects of the Clients about the services / products of the service portfolio
Serve as an integrator between the different Client, Suppliers and IBM units in the timely attention of major incidents and exchange controls.
In case you are interested in joining one of the most important IBM Venezuela teams, apply now!