Virtual Assistant - General Application (Venezuela, Colombia, Ecuador, Peru, Argentina)
VALATAM
Caracas, DC, Venezuela
hace 1 día
<p>We are looking for a Virtual Assistant to provide administrative support to our clients while working remotely.</p><p> </p><p>There are several types of projects for which we are recruiting. You can apply for Virtual Assistant roles or Specialist roles.</p><p> </p><p>A Virtual Assistant can work in different areas performing tasks related to general administration, sales, customer service, research, lead generation, cold calling, bookkeeping, sourcing & recruitment, basic social media, basic graphic design, content writing, and even marketing-related activities, among others. For these projects, we just require applicants to be bilingual in English (C1-C2), have a university education (completed or in progress), and some work experience, showing that they can work successfully in a professional environment.</p><p> </p><p>A Specialist can work in more challenging environments with more significant responsibilities. For these projects, we require applicants to be bilingual in English (C1-C2) and to have relevant education and industry-specific work experience.</p><p> </p><p><strong>Types of VA</strong></p><p> </p><p><strong>Administration / Secretarial / Assistants:</strong> Doing all types of online work to help the client save time. There are hundreds of tasks involved, but some common examples are:</p><p> </p><ul><li>Helping with the client's to-do list</li><li>Online research</li><li>Datamining</li><li>Bookkeeping</li><li>Managing their calendar</li><li>Managing their email inbox</li><li>Providing reminders</li><li>Making travel/flight research and reservations</li><li>Simple accounting</li><li>Managing their CRM</li><li>Making presentations and documents</li><li>Managing their online Amazon or Shopify store</li><li>Supporting billing and collections</li></ul><p> </p><p><strong>Customer Service / Sales</strong>: Using Skype or a VoIP (internet phone). This includes phone-based tasks such as:</p><p> </p><ul><li>Inbound customer service (answering client queries and solving problems)</li><li>Answering client's emails with questions about the client's services</li><li>Providing a live chat on the client's website to chat with the customers</li><li>Fielding calls for the client - taking messages and forwarding the important calls to the client</li><li>Appointment setting (calling potential clients to set meetings with our client)</li><li>Direct selling (outbound calls to offer prospects our client's services)</li><li>Cold calling and email outreach</li><li>Call center and telemarketing</li></ul><p> </p><p><strong>Junior Social Media / Graphic Design: </strong>Working on basic Social Media Manager or Community Management tasks or as a junior Graphic designer helping with all respects of social media and online presence and design:</p><p> </p><ul><li>Working with online accounts (Facebook, Instagram, Linkedin, Youtube, Twitter, Pinterest, Shopify, Amazon, online stores, etc.)</li><li>Creating, scheduling, and posting content</li><li>Interacting with followers/customers' comments and reviews</li><li>Growing follower numbers and getting email/newsletter subscribers</li><li>Blogging and creating newsletters</li><li>Managing online stores</li><li>Designing graphics</li></ul><p><strong>Requirements</strong></p><p> </p><p>The typical profile of a Valatam team member is a bilingual university graduate/student with highly advanced English writing and speaking abilities and a neutral accent (C1-C2). Our members are computer-savvy and proficient with Microsoft programs and Google Suite.</p><p> </p><p>Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.</p><p> </p><p>Please note that our recruitment process includes assessing your skills in all of these areas during a Trial period so we can consider placing you on a project that best matches your skills. If you agree to be part of this process and succeed, you will be considered for any of the positions above based on your experience, education, training, interests, and performance during the Trial (this will be fully explained later in the process). </p><p> </p><p><strong>Keep in mind that the roles described above involve a general list of potential tasks, but our projects could include only some of the functions listed or similar ones that are not described in this role description.</strong></p><p> </p><p>One of our biggest goals is to connect the best Latin American talent with international clients, providing a multicultural experience that encourages diversity and inclusion. Valatam focuses on creating a work environment where our team members can thrive, innovate and reach their maximum potential. Therefore, we value hardworking team members looking for learning opportunities and professional growth.</p><p> </p><p>We value relevant work experience and 'hard' skills, but we also look for smart people who possess the soft skills that will make them successful as remote team members, such as hard-working habits, good communication, punctuality, common sense, fast learning, initiative, orientation to detail, professionalism, positive attitude, consistency, reliability, and honesty.</p><p> </p><p>Working from home is not for everyone, but remote work can be really satisfying if you can work independently with minimum supervision. We want our team members to succeed as remote members, so we have based our requirements on the minimum conditions needed to ensure that our team members can thrive as remote workers, including the tools and infrastructure for them to work productively: </p><p> </p><p>- A quiet ‘home office.’<br>- Their laptop with webcam & headset (minimum 8GB RAM)<br>- A smartphone, and stable, reliable power & internet connection (at least 5 Mbps download speed and 2 Mbps upload speed).<br>- A backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, Satellite Internet, etc.)</p><p> </p><p> </p><p>We are currently recruiting in Venezuela, Colombia, Ecuador, Peru, and Argentina. All our opportunities are remote (work from home) projects.</p><p><br> </p><p>Please fill out our application form, ensuring you answer all the questions. A formal Cover Letter and CV are required to consider your application, so please make sure you submit both in English. Your Cover Letter should include relevant information about your experience, training, and the skills that make you a good fit for Valatam.</p><p> </p><p>We will get back to you with more information shortly. <br><br> </p>
Reportar esta oferta
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Inscribirse
Mi Correo Electrónico
Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
Continuar
Formulario de postulación