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hace 6 días


Selection External Collection Agency (ECA)

  • Based on ECA process, ECA administrator have responsibility to looking for new ECA Based on stock in each province
  • The condition to choose new ECA must be meet with ECA processes
  • Anti fraud & security check before signing service contract
  • Selection & transfer

  • Based on vintage report will make the propose to CM about transfer contracts to which ECA
  • Make transfer in system and transfer to ECA by email + document attached
  • Meeting with ECA

  • Meeting with each ECA in HCM & around HCM at least one a month
  • Feedback them about performance meeting, meeting minute should be recorded
  • ECA checking Report collecting status.

  • Report receipt usage. Receive monthly debt comparison table and make payment.
  • Responsible for all ECA checking activities . Checking MRC & clients file send to ECA weekly
  • ECA team Monitoring

  • Responsible for all contracts transferred have been take note in system
  • Co-operate with accounting dept for ECA payment
  • Responsible for hiring new staff in ECA team and training & supporting
  • Reporting

  • Regular meetings with LCM / CM / CRM - performance weekly
  • Responsible for all report ECA vintage, weekly report, call checking report, field checking report
  • Report to / LCM / CM / RCM Immediately in case find out detecting money from ECA
  • Contact : Ms. Van Nguyen - HR

    Email : van.ntt2

    Phone : +84 28 3513 6868 - EXT : 11024


  • University degree in law.
  • Minimum of 1 years relevant experience in litigation and consultancy
  • Ability to understand legal issues relating to civil litigation
  • Basic English
  • Understanding of banking and finance
  • Good relations with judicial people
  • Communicative skills
  • Microsoft Office skills.

  • Attractive Salary
  • 13th Salary Fixed and KPI Bonus
  • PVI Health Care
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Office hour
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