CUSTEX Engagement Specialist
Home Credit
HCM
hace 13 días

JOB DESCRIPTION

  • Internally communicate organisational activities to enhance Customer Experience
  • Collect information sharing from departments across organisation
  • Design the content according to communication strategy
  • Manage the communication channel to be most updated
  • Monitor the interactions with the communication channel to evaluate the effectiveness and / or attractiveness of info
  • Organize engagement activities to improve employee awareness and engagement in customer experience activities
  • Do planning for different engagement activities according to Employee engagement plan
  • Cooperate with departments to sell contest idea
  • Drive the execution of such aligned activities including logistic preparation, documentation, communication
  • Evaluate the efficiency after campaign by proposing KPIs and tracking
  • Contact : Mr. Cuong Bui

    Email : cuong.bq homecredit.vn

    Phone : 84 28 3513 6868 ext : 11077

    JOB REQUIREMENTS

  • Good writing skills in English and Vietnamese
  • Good organisation skills.
  • Good coordination skills
  • Ability to prioritise tasks
  • Customer oriented & open minded
  • Being proactive
  • Attention to details
  • Enthusiastic, creative and self-driven personality
  • AON Health Care
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance Pay
  • Meal Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment.
  • Office hour
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